SHIPPING POLICY

Dispatch Times

Once an order is placed, an “Order Confirmation” email will be sent to you. When placing an order, you will receive a confirmation email with your tracking details 48 hours after placing the order (“Shipping Confirmation email”).

Standard Shipping

The estimated delivery timeframe can vary depending on the destination. However, most deliveries will arrive within 20 – 30 business days from the date of the Shipping Confirmation email.

All shipping and delivery timeframes are estimates only. We cannot guarantee delivery timelines as there may be unexpected delays due to factors outside of our control.

If you require any clarification on shipping timeframes and processes prior to checkout, please contact us at hello@bcgame.store.

Expedited Shipping

Delivery timeframes can vary depending on the destination. However, most urgent deliveries will arrive within 14 – 25 business days from the date of the Shipping Confirmation email.

All shipping and delivery timeframes are estimates only. We cannot guarantee delivery timelines as there may be unexpected delays due to factors outside of our control.

We do not ship to any APO/AP or PO box addresses.

If you require any clarification on shipping timeframes and processes prior to checkout, please contact us at hello@bcgame.store.

Other Fees

We have no control over any import or customs fees or taxes as they vary from country to country.

You are ultimately responsible for paying any fees or taxes and return fees on shipping.

If you require any clarification on shipping timeframes and processes prior to checkout, please contact us at hello@bcgame.store.

Mail Theft

If you suspect your order has been incorrectly marked as delivered, or stolen, we encourage you to lodge an inquiry with either your local postal service, depending on the shipping method and include us in copy on the email at hello!@bcgame.com with details of your order included. We will work with you and the shipping provider to investigate the issue and come to the best resolution.

Please consider having your order delivered to your local post office or a collection point to avoid mails.